PRIVACY POLICY
1. Information We Collect We may collect the following types of personal information: Personal Information You Provide
• Name
• Email address
• Phone number
• Shipping and billing address
• Order and purchase details
• Payment information (processed securely by third-party providers, STRIPE)
• Any information you voluntarily provide through contact forms, email, or messages Automatically Collected Information
• IP address
• Browser type and device information
• Pages visited, time spent on our website, and referring URLs
• Cookies and similar tracking technologies
2. How We Use Your Information We use your information to:
• Process and fulfill orders
• Arrange shipping and delivery
• Communicate with you about purchases, inquiries, or customer suppor
t • Send marketing or promotional communications (you may opt out at any time)
• Improve our website, products, and services
• Analyze website traffic and user interactions
• Comply with legal and regulatory requirements
3. Payment Processing Payments on our website are processed securely through Stripe. We do not store or have direct access to your full payment card details. Stripe’s use of your personal information is governed by their own privacy policy.
4. Shipping Services We use Shippo to generate shipping labels and manage package delivery. To fulfill your order, we share necessary information such as your name, shipping address, and contact details with Shippo and selected shipping carriers.
5. Marketing, Analytics, and Advertising We may use third-party tools such as:
• Google Analytics
• Meta (Facebook & Instagram) advertising tools
• Tracking pixels and cookies These tools help us understand how visitors use our website and allow us to show relevant ads. You can manage or disable cookies through your browser settings.
6. Sharing Your Information We do not sell or rent your personal information. We may share your information with:
• Payment processors (Stripe)
• Shipping and logistics providers (Shippo and carriers)
• Website and analytics service providers
• Legal or regulatory authorities when required by law All third parties are required to safeguard your information and use it only for authorized purposes.
7. International Customers If you are accessing our website or placing an order from outside Canada, please note that your information may be transferred to, stored, or processed in Canada or other countries where our service providers operate. By using our website, you consent to this transfer.
8. Data Security We take reasonable administrative, technical, and physical measures to protect your personal information. However, no online transmission or storage system can be guaranteed to be 100% secure.
9. Your Rights (Canada – PIPEDA) If you are located in Canada, you have the right to:
• Access the personal information we hold about you
• Request corrections to inaccurate information
• Withdraw consent for certain uses of your information, subject to legal or contractual obligations To exercise these rights, please contact us using the details below.
10. Children’s Privacy Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
11. Third-Party Links Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
12. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
13. Contact Information If you have questions about this Privacy Policy or how your information is handled, please contact us at: Email: doubledeadlycaps@hotmail.com Business Name:The Double Deadly Collective
Location: Alberta, Canada